Delivery and Shipping 7 Is it possible to receive express delivery? If I am not present at the time of delivery? What are the shipping costs? Is it possible to change the shipping address? What are the shipping times? Will I receive order tracking? Is it possible to make delivery to a Bartolini Pick-up point?
Returns and Refunds 11 Within how many days is it possible to make the return? Is it possible to return items belonging to different orders in the same box or to return just part of the order? Is it possible to return or exchange items purchased in the store? How to make the return? Can I make a return without the original box or tag? How to cancel a return request? Is it possible to return without replacing? How do I return a defective product? How many days are required for the refund? How many days are necessary for the collection of the return?
How can I order 4 Can I cancel an item or an order? What should I do to order? How do I register? How can I ensure that the order has been successful?
Payment 5 Are my data secure? Can I pay in cash? Can I pay by credit card without using Paypal? Can I pay through Paypal? What are the payment methods available?
Ciesse Piumini products 4 Which fabrics and padding do you use? How can I wash the garment? How can I recognize a counterfeit garment? Can I find out more about the sizes?